A Model Citizen Charter has been setup for the convenience of General Public.

FOR THE INFORMATION OF GENERAL PUBLIC OF DALHOUSIE TOWN A. (ii) Building a) Issue of Bill ANNUALY b) Deposit of Bill With in 10 days from the date of receipt of bill c) Mode of Payment In Cash or By Cheque.   (iii)     Complaints a) Lodging of compliaint In the Municipal Council Office on telephone No. 01899-242121 b) Attending /disposal of complaint Within 2 days from the receipt of compliaint c) Mode of Payment In cash or by Cheque. B         (i)         Sewarage Connection a) Supply of application form All working days between 10:00 A.M. to 5:00 P.M. b) Acceptance of application All working days between 10:00 A.M. to 5:00 P.M. c) Acknowledgement of application On the spot d) Intimation to applicant in case of deficiency in application Within 7 days from the receipt of application e) Supply of challan for depositing connection fees On any working days between 10:00 A.M. to 5:00 P.M. f) Depositing  of fees From 10:00AM to 5:00P.M. in the Municipal Office  on any working day g) Mode of Payment In cash or by Cheque C-TAXES General Information: Municipal Council Dalhouise is charging following taxes:- a) House Tax @12.5% On the Annual rateable value of all the land & Building in Municipal Area. b) Servant Tax @Rs. 1/-P.A Per servant c) Dog Tax @Rs. 50/-P.A Per Dog d)       e)       ii) Annual rateable Value is detrmined and finalized after service of proposed assessment notice to the individual owners/occupiers. iii) Public Notice is also given to the assessee before adopting the       assessment list for the next year. iv) The Assessment at liberty to file an objection with the Municipalty    against proposed assessment notice within one month. v) Every objection against assessment or Amendment of assessment is        heard after affording reasonable opportunities of being heard. D         BILLING a) Issue of Bill ANNUALY b) Deposit of Bill With in 10 days from the date of rceipt of bill c) Mode of Payment In Cash or By Cheque. A REBATE ON THE CURRENT YEAR TAX AMOUNT @20% WILL BE ALLOWED IN THE AMOUNT SHOWN IN THE BILL PAID WITHIN 10 DAYS THEREAFTER 10% SURCHARGE IS LEVIABLE. E         SANITATION & SOLID WASTE MANAGEMENT a) Cleaning of roads and Public Places Everyday b) Collection and reoval of garbage  from Municipal Rubhish bins Every day c) Collection & Removal of Garbage  on receipt  of non Lifting Within 24 Hours d) Removal of Carcess Within 12 Hours  F         BIRTH & DEATH REGISTRATION  a) Registration from 1 to 21 days  after birth/death Free in Municipality Office b) Registration from 21 to 30 days  after birth/death Late Rs.1/-per day in Municiality Office c) Registration from 1 month to 6 month   after birth/death Late fee Rs. 5/- with the order of District Registrar, Bith & Death d) Registration After 6 months after birth /Death Late fee Rs. 5/- with the order of Magistrate b) MARRIGAGE REGISTRATION:     Registration of Marriage within 90 days Municipal Office on any working day from 10:00AM to 5:00 PM.   Above 90 days upto 1 Year With the order of District Marriage Resistrar   Above 1 year With the order of the Magistrate. FORM NO. 7 FOR REGISTRATION OF MARRIAGE SHOULD BE FILLED IN DUPLICATE   G         BUILDING PLANS  a) Availbity of application On any working Day between 11:00Am to 2:00PM b) Submission of  Building Plan On any working Day between 11:00Am to 2:00PM c) Acknowladgement On the spot Diariesd and receipt is given. d) Deposit of fee/other charges On any working Day between 11:00Am to 2:00PM e) Comminication of Deficiences Within 30 days. f) Final dispossal of buliding Plan if completed in all respect Two Months PUBLIC AUTHRITY UNDER THE RIGHT TO INFORMATION ACT, 2005 1 Public Information Officer Smt. Rakhi Kaushal, Executive Officer, Municipal Courncil Dalhousie 2 Assistant Public Information Officer Sh. Rajesh Chaudhary, Junior Engineer, Municipal Coucnil, Dalhousie 3 Appeallant Authority The Sub Divisional Officer (C) Dalhousie